Pre-Recorded Online Courses Available 24/7
Lifelines Academy™ has a variety of courses for senior move managers. Two courses were developed by NASMM and are the NASMM Cornerstone Courses required for all new members and available to existing members as well. While everyone is invited to take these courses, only NASMM members will be able to be tested and to receive a certificate of completion. Other classes are Lifelines Academy™ courses, presented below.
Within 48 hours of registration for each course, NASMM members will be sent a learning assessment that will evaluate comprehension of the material. Upon passing the assessment, only NASMM members will be issued a Certificate of Completion. For information on how to become a NASMM member, please contact the NASMM office directly at info@nasmm.org or 877-606-2766.
NASMM Courses
Our Senior Move Manager courses include Cornerstone Courses developed by the National Association of Senior Move Managers (“NASMM”). These recorded courses, available at your convenience on demand, are required for all new NASMM members and great for all Senior Move Managers.
Safety – A NASMM Cornerstone – 31 minutes on demand – $69 - Register Now >>
Margit Novack, President, Moving Solutions, National Association of Senior Move Managers
How can you assist older adults downsize, relocate or modify their homes, if you are not also helping to keep them safe during the process? This NASMM Cornerstone course offers best practices for creating a safe living environment for your senior client and the people around them, as well as a safe working environment for you and your staff.
Participants will:
- Understand the critical safety issues Senior Move Managers and their staff encounter while working with older adult clients.
- Learn how to create a work environment employing fall prevention principles.
- Explore safety issues specific to working with individuals with dementia.
- Discover the potential to reduce legal and Worker’s Compensation claims by implementing safety “best practices.”
- Obtain resources for additional strategies and support regarding safety issues.
- Identify safety best practices to incorporate into your senior move business.
Ethics – A NASMM Cornerstone – 23 minutes on demand – $69 - Register Now >>
Margit Novack, President, Moving Solutions, National Association of Senior Move Managers
The NASMM Code of Ethics was developed to define the core values of our industry, and guide the behavior of NASMM members in everyday interactions.
In an industry where the actions of one individual can reflect on everyone, adherence to a set of principles based on respect and integrity is especially important.
The NASMM Cornerstone course, Ethics and Accountability in Senior Move Management; is truly the foundation of your career as a Senior Move Manager.
Participants will:
- Explore NASMM’s core values regarding the Senior Move Management profession
- Learn how these principles apply to everyday interactions with your clients and their families
- Discover how varying perspectives can create an ethical dilemma
- Understand how the NASMM Code of Ethics applies to both individual and collective responsibility
Independent Contractor vs Employee – Choose Wisely – 69 minutes on demand – $39 - Register Now >>
Instructor: John C. Gilliland, Esquire; Liz Barlowe, CEO of Innovate Today, Fellow NAPGCM
Proper classification of a worker as either an independent contractor or an employee must be answered correctly. If the person is an employee, then compliance with all the various laws applicable to employees must be followed. If the person is an independent contractor, there are none of those responsibilities. If a worker is treated as an independent contractor when he or she is really an employee, the employer can be subject to significant liability and penalties. The distinction is so important that IRS and the US Department of Labor have both undertaken aggressive efforts to find employees who have been misclassified as independent contractors. Read More >>
Intellectual Property: Trademarks, Copyrights and Copycats, Oh my! – 90 minutes on demand – $39 - Register Now >>
Instructor: Brent C.J. Britton
This 90 minute webinar provides an overview of trademark and copyright laws and practical advice on how to avoid violating these laws when selecting your company name, domain name, and taglines and as you develop your website, newsletter and blogs. Tips on what to do if your rights are violated are also provided. Read More >>
Basic Marketing Strategies for Eldercare Professionals – 75 minutes on demand – $29.00 - Register Now >>
Instructors: Liz Barlowe, MA, CMC, Sheryl Hunter, JD, Elizabeth Zaski
This 75 minute webinar will help you develop a successful marketing plan by walking you through the fundamentals of sound marketing practices for eldercare professionals. Discover strategies for building relationships with referral sources and positioning yourself as their trusted eldercare expert. The instructors share tips and provide tools for tracking your marketing efforts, trends, and outcomes, which is essential to any successful company. Take this class today and make better decisions about how to spend your marketing dollars tomorrow! Read More >>