Privacy Policy

Welcome to the website of Lifelines Academy™, a division of Legacies & Lifelines, LLC, a Florida limited liability company. By visiting, using and submitting information on our site, you are consenting to this privacy policy, which may be updated from time to time without notice; all such changes will be posted on this webpage. We value you as a visitor to our website and take seriously the protection of your personal information and the importance of informing you how we use information gathered from you. If you have any questions or concerns, contact us at support@lifelinesacademy.com.

What information does Lifelines Academy collect?

The Lifelines Academy™ website may be viewed anonymously and we are delighted to have you explore what we have to offer. We collect only the information you provide to us when you register to take an online course, place a product order, subscribe to our newsletter, complete a Lifelines Network application, fill out a form or take other kind of action offered on our site. You may be asked to enter your name, e-mail address, mailing address, phone number, credit card information and professional license number (for continuing education purposes). Also, we may ask you how you heard about us, what industry you are in, and other information that will help us to better understand our customers. Finally, we may ask you to take a survey from time to time so that we can discover how to better meet your needs. All personally identifiable information that you provide must be accurate, complete and current.

What does Lifelines Academy use your information for?

Personal information we obtain from you is used to personalize your experience, enhance our website and other communications, improve customer service, process transactions, administer a contest, promotion, survey or other site feature, report continuing education or licensing requirement fulfillments to licensing agencies, and to share information with you. The email address you provide to us for processing orders and online education access may be used to send you information and updates pertaining to your order or course participation, as well as company news, updates, related product or service information, etc.

Correcting, Updating or Changing Information you have Submitted to Lifelines Academy

Once you have provided personally identifiable information to Lifelines Academy, you must inform us of any changes or updates. At any time, you can request a copy of the personally identifiable information that you provided, update that information, elect to revoke (“opt-out”) the information provided, or change any selections you have made with regard to use of that information. To do so, please contact us via email at info@lifelinesacademy.com. If you decide to remove your personally identifiable information, we will no longer use your personally identifiable information or share it with third parties but this also means that we will no longer be able to serve you.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server; sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider’s database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. Your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers after a transaction is processed. Notwithstanding the foregoing, in the unlikely event that an unauthorized third party compromises our security system or that of a third party provider, such as PayPal, Lifelines Academy is not responsible for any occurrences or damages directly or indirectly caused by an unauthorized third party’s ability to view, use or disseminate your submissions or transmissions to www.lifelinesacademy.com, or your personally identifiable information.

Do we use cookies?

Like many internet websites, Lifelines Academy does utilize cookies to track and store anonymous preferential information about you as you use www.lifelinesacademy.com. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser that enables the sites or service provider’s systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements, and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. Cookies track your personal preferences and activities, but in no way contain or refer to any personally identifiable information. If you do not want www.lifelinesacademy.com’s cookies to be inserted into your hard drive, you can disable your hard drive’s ability to accept and receive cookies through your web browser. However, keep in mind that if you disable your hard drive’s ability to accept and receive cookies, you may not be able to fully utilize all of the convenience features of www.lifelinesacademy.com. For instance, you may have to log in your username or password more than once per session.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. Notwithstanding the foregoing: (1) aggregated, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses; and (2) we may release your information if the disclosure of such personally identifiable information is necessary to identify, contact, or bring legal action against you if you may be: (a) causing intentional or unintentional injury to another; (b) interfering with the rights or property of a third party or Lifelines Academy; (c) violating any applicable law, rule or regulation; or (d) if such disclosure is required by any applicable law, rule or regulation.

Third party links

We include and offer third party links on our website. These third parties have separate and independent privacy policies related to their websites; Lifelines Academy has no responsibility or liability for the content and activities of these linked sites. When you enter a linked Internet website, we encourage you to read the privacy policy of that linked website, as its privacy policy may differ substantially from this Privacy Policy. With respect to minors, www.lifelinesacademy.com is not intended to be accessed or utilized by persons under the age of 18; we do not intend or purposefully attempt to gather information from children under the age of 13.

Lifelines Academy Blog and Other Messaging Forums

Our Blog, Facebook page, LinkedIn Group(s) and other messaging forums provide opportunities for public display of information. If you choose to post information, including personally identifiable information, it must be truthful and appropriate and it will be displayed on the applicable pages for all users to access and see. We encourage you to be cautious in terms of the information you post within those areas and we retain the right to remove your posts for any reason, or no reason at all, and to prohibit your access. Lifelines Academy is not responsible for the use or dissemination of any information that you post. If you do transmit, submit or post information, you automatically grant Lifelines Academy the royalty-free, non-exclusive right and license to use, copy, format, adapt and/or to incorporate the same in other data and content viewable on, contained in, or downloadable from, our messaging forums.

Usernames and Passwords Issued to You

To utilize certain features of Lifelines Academy, you may be issued a username or password. To set these up you will be required to submit personally identifiable information. You are responsible for keeping your usernames and passwords, if any, confidential, and are responsible for any access, use or activities on www.lifelinesacademy.com under your username or password. For that reason, take precautions to keep your user names and passwords.

Changes to this Privacy Policy

Lifelines Academy developed this Privacy Policy as a statement of our firm commitment to be transparent about our current privacy and confidentiality policies to you. However, because the Internet is rapidly evolving, we reserve the right to amend this Privacy Policy at any time in our sole discretion and without notice. Any information we collect from you is subject to the current Privacy Policy. You are encouraged to revisit this Privacy Policy each time you visit www.lifelinesacademy.com, in order to review any changes that have been made. Your continued access and use of www.lifelinesacademy.com following the posting of any such changes shall indicate your acceptance of the same.

Comments, Questions or Concerns Regarding this Privacy Policy

Lifelines Academy encourages you to provide us with feedback regarding this Privacy Policy. If you have comments, questions or concerns regarding this Privacy Policy, please contact us. If you feel that Lifelines Academy or a third party working with Lifelines Academy is not adhering to this Privacy Policy at any time, please immediately contact us at support@lifelinesacademy.com.

Governing Law; Arbitration

This Privacy Policy is to governed and construed in accordance with the internal laws of the State of Florida, without regard for principles of conflicts of laws. Any civil action, claim, dispute or proceeding arising out of, or relating to, this Privacy Policy shall be referred to final and binding arbitration, before a single arbitrator, under the commercial arbitration rules of the American Arbitration Association in Hillsborough County, Florida. The arbitrator shall be selected by you and Lifelines Academy. If you and Lifelines Academy are unable to reach agreement on selection of the arbitrator within thirty (30) days after the notice of arbitration is served, then the arbitrator shall be selected by the American Arbitration Association. Judgment upon any award rendered by the arbitrator shall be final, binding and conclusive upon you and Lifelines Academy, and your and Lifelines Academy’s respective administrators, executors, legal representatives, successors and assigns, and may be entered in any court of competent jurisdiction. Notwithstanding the previous sentence, in no event shall either you or Lifelines Academy be entitled to punitive, special, indirect or consequential damages, and both you and Lifelines Academy hereby waive any rights to any punitive, special, indirect or consequential damages, including, but not limited to, damages for any loss of profit, revenue or business.

Miscellaneous

If any portion of this Privacy Policy is deemed unlawful, void or unenforceable by any arbitrator, this Privacy Policy as a whole shall not be deemed unlawful, void or unenforceable, but only that portion of this Privacy Policy that is unlawful, void or unenforceable shall be stricken from this Privacy Policy.  The headings contained in this Privacy Policy are for convenience of reference only, are not to be considered a part of this Privacy Policy, and shall not limit or otherwise affect in any way the meaning or interpretation of this Privacy Policy.

All covenants, agreements, representations and warranties made in this Privacy Policy, as may be amended by Lifelines Academy from time to time, shall survive your acceptance of this Privacy Policy and the termination of this Privacy Policy. This Privacy Policy represents the entire understanding and agreement between you and Lifelines Academy regarding the subject matter of this Privacy Policy, and supersedes all other previous agreements, understandings and/or representations regarding the same.

What is Lifelines Academy & Network?

Lifelines Academy & Network educates, connects and promotes providers of products and services to seniors and family caregivers.

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Lifelines Academy & Network is the premier provider of information and business support services to companies that offer products or services to the aging market. We provide one-stop access to an expansive portfolio of education and training as well as marketing and business consulting services.  Whether your company is in the start-up stage or looking to grow, Lifelines Academy & Network can help you achieve your goals.  Let us educate, connect and promote your business today.